TSI 2013

 

THINK SMART OFFERS NO COST OFFICEMATE / EXAMWRITER CLOUD HOSTING TO ANY EYE CARE PRACTICE AFFECTED BY THE NETGAIN / iMANAGED SOLUTIONS RANSOMWARE HACK.

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Alex Lara

916.842.3775
800.941.4913

thinksmartinc.com

FOR IMMEDIATE RELEASE
December 4, 2020

Rancho Cordova, CA, DECEMBER 4, 2020 – Netgain cloud services recently was the victim of a Ransomware attack that has affected all of their customer base.  Their attack was reported by Bleeping Computer (Click to view article) and several other agencies.  Eye care practices fall under the federal essential business category and ensuring their patients get the proper care is of extreme importance.

A Ransomware attack can devastate an entire network system and destroys without prejudice.  As Netgain works to restore systems there is little information on the long term effects this might have on customers or their protected health information. When the attack has been mitigated and the threats are lessened there will be work to restore practices to their normal state of operation and enter the data that was handled on a manual basis during their outage.  Think Smart is stepping in to help where it can and assist doctors in getting immediate access to their patient records by moving their data to Think Smart’s Practice Anywhere© cloud system, which will allow them to work from any location with nothing more than an internet connection.  If a practice can not get their data, Think Smart will spin up a new OfficeMate system from scratch, allowing the practice to use a system and get off of manual entry.  Getting back to work can take as little as 1 hour to get going.

  Rob Ross, Think Smart’s President said, “The cloud hosting community needs to step up to help when disaster strikes. A Ransomware attack is a disaster on the highest level.  I have reached out to Netgain's CEO Sumweet in an effort to offer our help in any way we can (Click here to read letter to Netgain CEO).  Even though Think Smart is a competitor, it's time to put competition aside and look to the greater good of getting this attack behind them.  Our secure Practice Anywhere cloud system is available to them however they need if they choose."  
If your practice has been affected by the Netgain / iManaged Solutions Ransomware attack, please give one of our sales and education specialists a call to find out how we can help you at zero cost with zero obligation. Your practice will receive no cost hosting services which includes all installation, setup, and support fees. Practices can remain on Think Smart’s hosting services for up to six months without the worry of receiving a bill. There will be no cancellation fees if the practice wishes return to their normal mode of operation.  Effected practices can call (800) 941-4913 option 1 or e-mail for immediate assistance.
 

“Our goal is to provide assistance to not only Netgain's clients, but to the company and its staff too. Many hands makes light work and in a situation like this there can't be too many hands.”

– Richard Ball, Director of Engineering – Think Smart Inc.

 
Since 2000 Think Smart Group Inc. is the leader in providing OfficeMate / ExamWRITER cloud hosting to every Eyefinity eye care practice nationwide. With thousands of hosted clients, Think Smart is the largest and most secure OfficeMate cloud hosting provider in the U.S. and the only company to offer advanced next generation hosting services like HTML5 browser access.

 

For more information about this press release, please contact Alex Lara at 916.842.3775 or email at .

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